Customer Reviews
Welcome to our reviews page. Here, we share the feedback from many of our satisfied customers who have experienced the quality and professionalism of Indoor Quality Services - Heating & Air Conditioning firsthand. Our commitment to delivering exceptional service in HVAC installation, repair, and maintenance has helped us build strong relationships with our clients, both in residential and commercial settings.
Hi I never right reviews but today I will. I own a Hair salon in Fresno and one of my AC units was not working . I called and not being a customer of theirs I thought it may take a few days for them to get to me . Within a hour Tim was at my salon and had it fixed in no time at all. I was very impressed with his customer service. We will definitely use this company for all future repairs . Thank you
Tim Tuttle was very thorough with his diagnoses of my air conditioning unit and showed up right on schedule. He found and fixed my problem within an hour and had my home cooled down in the hottest part of the summer. I’ve had many different air conditioning companies work on my unit in the 17 I have owned my home. Tim from Indoor Quality Service gets an A+ For his knowledge and workmanship and his experience was very noticeable.
First time using Indoor Quality Services and I was extremely pleased with the entire process. Tim the service specialist, was very knowledgeable and went above and beyond his job duty. He even cleaned the furnace, which I appreciated. He diagnosed the issue and was able to get the part that was needed in a timely matter. He also recommended some products that would be beneficial for us. I would highly recommend IQS.
Had great service from both enployees that came out. Cody quickly diagnosed the control board had burnt on my furnace and Tim replaced the board in no time AND anchored my thermostat to the wall that was just hanging there. Both guys were very polite and courteous and I was thoroughly impressed. Would definitely recommend this company yo my family and friends
This was the third company our warranty company AHS sent out to fix our AC because the other two flaked out. I called to set the appointment, Ashley was very responsive and friendly. Got an appointment for the next day with a window of 7 a.m. - 12:00 p.m. Tim called just before 7:00 a.m. asking if he could come out. He came, he diagnosed, he fixed, he advised. Great tech. Explained everything, had suggestions for the future. I highly recommend this company and I will definitely call them again! Thank you Tim, Ashley and Indoor Quality Service!
Understanding Our Client Feedback
Feedback is an invaluable part of our business, allowing us to continuously improve and exceed expectations. On this page, we outline some of the common themes and highlights from our customer reviews, reflecting the high standards of work we aim to deliver in every project.
Commitment to Quality
One recurring theme in our customer feedback is our commitment to quality. Whether it’s a complex installation or a routine maintenance check, our clients consistently commend the high standards of our work. This dedication to excellence is at the core of everything we do, from selecting the best materials and equipment to employing skilled professionals who share our passion for quality.
Professionalism and Expertise
Reviews often highlight the professionalism and expertise of our team. Our clients appreciate the depth of knowledge our technicians bring to each project, along with their courteous and respectful manner. This professional approach, coupled with our technical expertise, ensures we can tackle even the most challenging HVAC issues, earning the trust and satisfaction of our clients.
Responsive and Reliable Service
Another key aspect that our reviews frequently praise is our responsive and reliable service. We understand the urgency and inconvenience that can accompany heating and air conditioning problems. That’s why we strive to provide timely and efficient solutions, prioritizing the comfort and needs of our clients. Our dedication to reliable service means we’re there when our customers need us the most, often going above and beyond to ensure a positive outcome.
Continuous Improvement Through Feedback
While we take pride in the positive aspects of our reviews, we also view customer feedback as an opportunity to grow and improve. Every review provides us with valuable insights into our performance, helping us to refine our processes and services. Our goal is not only to meet but to exceed the expectations of our clients, and listening to their experiences plays a crucial role in achieving this.
We are grateful for the feedback from all our clients, and we invite prospective customers to consider these insights when choosing Indoor Quality Services - Heating & Air Conditioning for their HVAC needs. Our team is committed to providing the best possible service and achieving the high standards our clients have come to expect from us. If you would like more information about our services, please don’t hesitate to contact us.