Customer Reviews
Welcome to our reviews page. Here, we share the feedback from many of our satisfied customers who have experienced the quality and professionalism of Indoor Quality Services - Heating & Air Conditioning firsthand. Our commitment to delivering exceptional service in HVAC installation, repair, and maintenance has helped us build strong relationships with our clients, both in residential and commercial settings.
It happens. The AC stops working when it’s 104 outside and a heat wave is on it’s way. But who was working today was Angel. He arrived after hours and worked for an hour on a hot roof in extreme heat. He was kind and courteous, and did a thorough examination of what needed to be serviced. Indoor Quality Services was here last year to do a service for pre-winter heating, and another one of their courteous professionals worked on the unit. I would recommend them highly. Thank you again, Angel, for making my life and home more comfortable!
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
A/C system maintenance
Same day A/C repair with great customer service! Repeat customer here and they have always exceeded my expectations! Highly recommend service provider.
Our AC was not working right since May. No one could figure out why our brand new AC unit wasn't working. Our home warranty sent out 3 different companies who came out multiple times. No one was able to diagnose the issue. Until this company came out. They went above and beyond and since our AC was working intermittently, they came out on the hottest day in the afternoon so they could better diagnose the issue. They were able to diagnose the issue and fix it! Thank you indoor quality services!
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Ask For Jesus! He is amazing! Figured something on our unit that 3 other technicians couldn't! Didn't try to sell us on anything! Thank you!
My technician Angel was very polite, knowledgeable, and really helpful. He took the time to figure out my thermostat problems and gave me some insightful recommendations. He went above the work that was needed and helped me get a new one set up, I am very grateful to him.
Understanding Our Client Feedback
Feedback is an invaluable part of our business, allowing us to continuously improve and exceed expectations. On this page, we outline some of the common themes and highlights from our customer reviews, reflecting the high standards of work we aim to deliver in every project.
Commitment to Quality
One recurring theme in our customer feedback is our commitment to quality. Whether it’s a complex installation or a routine maintenance check, our clients consistently commend the high standards of our work. This dedication to excellence is at the core of everything we do, from selecting the best materials and equipment to employing skilled professionals who share our passion for quality.
Professionalism and Expertise
Reviews often highlight the professionalism and expertise of our team. Our clients appreciate the depth of knowledge our technicians bring to each project, along with their courteous and respectful manner. This professional approach, coupled with our technical expertise, ensures we can tackle even the most challenging HVAC issues, earning the trust and satisfaction of our clients.
Responsive and Reliable Service
Another key aspect that our reviews frequently praise is our responsive and reliable service. We understand the urgency and inconvenience that can accompany heating and air conditioning problems. That’s why we strive to provide timely and efficient solutions, prioritizing the comfort and needs of our clients. Our dedication to reliable service means we’re there when our customers need us the most, often going above and beyond to ensure a positive outcome.
Continuous Improvement Through Feedback
While we take pride in the positive aspects of our reviews, we also view customer feedback as an opportunity to grow and improve. Every review provides us with valuable insights into our performance, helping us to refine our processes and services. Our goal is not only to meet but to exceed the expectations of our clients, and listening to their experiences plays a crucial role in achieving this.
We are grateful for the feedback from all our clients, and we invite prospective customers to consider these insights when choosing Indoor Quality Services - Heating & Air Conditioning for their HVAC needs. Our team is committed to providing the best possible service and achieving the high standards our clients have come to expect from us. If you would like more information about our services, please don’t hesitate to contact us.