Customer Reviews
Welcome to our reviews page. Here, we share the feedback from many of our satisfied customers who have experienced the quality and professionalism of Indoor Quality Services - Heating & Air Conditioning firsthand. Our commitment to delivering exceptional service in HVAC installation, repair, and maintenance has helped us build strong relationships with our clients, both in residential and commercial settings.
The staff/specialists at IQS, especially Tim and Ashlley, are dedicated and delightful professionals. Their caring and skillful customer service and attention to customer satisfaction is impressive and genuine. Thank you for your expertise and kindness!
Very responsive during ugly heatwave. David was prompt, very thorough and patiently explained the problem with my 31 year old unit and my options. He got it running and replacement will occur in the fall. Thanks so much!
Positive
Responsiveness, Professionalism
Services
Repair HVAC
Indoor Quality Services has been absolutely wonderful. They were so prompt and very, very qualified. Michael and Martin were a pleasure to deal with as well as, Tim.
I have used IQS for 20 years! They are honest and know what they are doing. The owners are great, if I ever have a question or problem I know I can call and get a honest answer. Thank you for your great work! I appreciate you keeping us warm and or cool if needed! 😊
Positive
Quality, Value
Services
HVAC system maintenance, A/C system maintenance, Heating system maintenance
I’ve been having issues for over month with electrical and hvac issues and have had multiple people come out with no proper diagnosis and a really bad lack of communication. Today Tim changed that for me. My AC is FINALLY working and I truly appreciate his good communication skills and that he thoroughly explained everything to me so that I understand. Most people don’t do that and I’m left confused so I very appreciate that.
Positive
Responsiveness, Punctuality, Quality, Value
Understanding Our Client Feedback
Feedback is an invaluable part of our business, allowing us to continuously improve and exceed expectations. On this page, we outline some of the common themes and highlights from our customer reviews, reflecting the high standards of work we aim to deliver in every project.
Commitment to Quality
One recurring theme in our customer feedback is our commitment to quality. Whether it’s a complex installation or a routine maintenance check, our clients consistently commend the high standards of our work. This dedication to excellence is at the core of everything we do, from selecting the best materials and equipment to employing skilled professionals who share our passion for quality.
Professionalism and Expertise
Reviews often highlight the professionalism and expertise of our team. Our clients appreciate the depth of knowledge our technicians bring to each project, along with their courteous and respectful manner. This professional approach, coupled with our technical expertise, ensures we can tackle even the most challenging HVAC issues, earning the trust and satisfaction of our clients.
Responsive and Reliable Service
Another key aspect that our reviews frequently praise is our responsive and reliable service. We understand the urgency and inconvenience that can accompany heating and air conditioning problems. That’s why we strive to provide timely and efficient solutions, prioritizing the comfort and needs of our clients. Our dedication to reliable service means we’re there when our customers need us the most, often going above and beyond to ensure a positive outcome.
Continuous Improvement Through Feedback
While we take pride in the positive aspects of our reviews, we also view customer feedback as an opportunity to grow and improve. Every review provides us with valuable insights into our performance, helping us to refine our processes and services. Our goal is not only to meet but to exceed the expectations of our clients, and listening to their experiences plays a crucial role in achieving this.
We are grateful for the feedback from all our clients, and we invite prospective customers to consider these insights when choosing Indoor Quality Services - Heating & Air Conditioning for their HVAC needs. Our team is committed to providing the best possible service and achieving the high standards our clients have come to expect from us. If you would like more information about our services, please don’t hesitate to contact us.